Terms and privacy

Storage costs

We reserve the right to charge storage fees if you do not collect your order within two months of the scheduled and agreed date of collection. You can order well in advance without incurring any charges but if you do not collect your order within two months of the agreed collection date, a reasonable storage fee of €1 per bottle per year will apply - charged pro rata (e.g. €0.50 per bottle for 6 months).

Payment in euros

Orders must be placed in euros and French duty and TVA (VAT) is all included.

18 and over only

By placing an order with us you are confirming that you are at least 18 years old. It is illegal for us to sell alcohol to anyone under the age of 18.

Guarantee

If you don’t like our wine for any reason, we will either replace it, give you a refund or credit your account against a future order.

Faulty wine

If a wine is ‘corked’ or faulty, we will refund you the amount of the offending bottle or, if you prefer, give you a credit against a future order.

Returns

If you don’t like a wine you can return it to the collection point or the Château, and we can either replace the remaining bottles or give you a refund. We reserve the right not to take back or refund wine that has been stored badly, such as in a freezer, attic or boiler room, or if any of the packaging, labels or capsules are in poor condition.

Cancellations

If you want to cancel your order prior to delivery, please let us know straight away by emailing team@bauduc.com.

We reserve the right to cancel any order that we cannot deliver for any reason. If we have to cancel you order we will contact you and refund any money you have paid for that order.

Substitutes

If we cannot fulfil your exact order, we might substitute some bottles for wine of a similar quality and of similar or higher value at no extra cost. Occasionally we may have to substitute wines for a later vintage. We do not normally do this without your prior approval (never before, in fact, to our knowledge) and if you are unhappy with any substitutions you're offered then we will refund any amount due.

Product withdrawals

Products offered on this website may be withdrawn from offer without notice (usually because they have sold out).

Privacy policy

When you purchase from this website, we collect personal information to enable us to process your order. By registering your details, you consent to us recording and using this personal data. We will not pass on your details, except to our warehouse partners. We’d rather be dragged through the vineyard by an incontinent wild boar than share your email address and any other private stuff with outsiders.

We send out a monthly newsletter by email, and the occasional offer. If you prefer not to receive these emails, simply click ‘unsubscribe’ at the foot of any of the emails we send you. This will remove you from the email list. There is also an option to change your email address.

Company details:

SARL Vignobles Quinney
Château Bauduc
Créon
33670
Gironde
France

Gavin and Angela Quinney
Propriétaires et Gérant (GQ)

Telephone: 00 33 6 42 32 98 53
Email: team@bauduc.com and gavin@bauduc.com

@Winecollect @chateaubauduc